SHIPPING & DELIVERY
Shipping refers to dispatching of your order from our warehouse. We generally ship the goods in 2-3 working days of receiving the order. This means we will hand over the goods to the courier company within 2-3 working days. However there may be delays in case of events like Diwali, Christmas or New Year vacations or any riots or strike or any unforeseen incident. After this delivery it may take 1-3 working days or more depending on the address/location mentioned on your order. The company shall not be held responsible for any loss incurred by a customer due to delivery of the goods being out with the period quoted.
In the shipping address, providing the correct delivery address & pin code will be responsibility of the customer. In the event your order is not serviceable by our Courier company or the area is not covered, we would request You to provide us with an alternate shipping address which we expect to have in our courier company delivery list. In case there is any delay or any dispute regarding the shipment of the product or services for the area not covered by Kolorobia or because incorrect shipping address is provided, in such cases Kolorobia will not be responsible for the non-delivery of the product. Kolorobia doesn’t deliver items internationally for now. However, You can make purchases on the website from anywhere in the world but at the same time ensuring the shipping address is within India.
In case You book multiple order for the Products and Services in one transaction, Kolorobia would endeavor to ship all Products together. However, this may not always be possible due to’ some product characteristics and/or logistics’ issues. If You wish to ship Products to different addresses, then You should book the orders separately based on the delivery addresses.